1. Data Collection
Our organization diligently collects personal information, including but not limited to name, email address, and phone number, upon registration for our comprehensive range of services. Additionally, we may gather detailed usage data and specific device information to enhance and optimize our service offerings, ensuring a tailored and efficient user experience.
2. Data Usage
The information provided is meticulously utilized to deliver and continuously improve our services, tailor your experience to your unique preferences and needs, and communicate pertinent updates or promotional offers that may be of interest to you. This data-driven approach allows us to provide a more personalized and relevant service to our valued users.
3. Data Protection
We employ robust, industry-standard security protocols and cutting-edge technologies to safeguard your data against unauthorized access, modification, or disclosure. Our dedicated team of security experts constantly monitors and updates our systems to ensure the highest level of protection for your personal information. Information obtained as part of the SMS consent process will not be shared with third parties.
4. User Rights
You are entitled to access, rectify, or delete your personal data at any time. To exercise these fundamental rights, please contact our dedicated privacy team through the appropriate channels provided. We are committed to responding promptly and efficiently to all user requests regarding their personal data.
5. Opt-In and Opt-Out
You retain the option to opt-in or opt-out of marketing communications at any time via your account settings or by directly contacting our support team. We respect your preferences and will promptly update your communication settings according to your wishes.
6. Contact Information
For any privacy-related inquiries or concerns, please do not hesitate to email our dedicated privacy team at hello@vifamilymed.org or call at (703) 522-8009. Our knowledgeable staff is available to assist you with any questions or issues you may have regarding your personal data and privacy.
7. Policy Updates
We will inform you of any substantial changes to this policy through email or our official website. It is recommended that you periodically review this policy to stay informed about how we protect your personal information and respect your privacy rights.
8. Accessibility
This comprehensive privacy policy is consistently available for your reference in the footer of our website and within the settings section of our application. We strive to ensure that our users can easily access and understand our privacy practices at all times.
9. SMS and Phone Number Usage
We maintain a strict policy of not sharing your SMS consent or phone number with third parties or affiliates for marketing purposes. Your contact information is treated with the utmost confidentiality and is used solely for the purposes explicitly stated in this privacy policy.
Terms and Conditions for SMS
A. Introduction
Welcome to Virginia Institute of Family Medicine. By accessing or using our services, including receiving SMS communications, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not engage with our services.
B. Consent for SMS Communication
By providing your consent to receive SMS communications, you acknowledge and agree to receive text messages from Virginia Institute of Family Medicine at the phone number you provide. Information obtained as part of the SMS consent process will not be shared with third parties.
C. Types of SMS Communications
If you have consented to receive text messages, you may receive SMS communications related to the following:
- Communications based on the subscribed service, such as weekly updates, monthly notices, or event- or promotion-related communications.
D. Message Frequency
Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your appointments or billing.
E. Standard Messaging Disclosures
- Messaging frequency may vary.
- Message and data rates may apply.
- You can opt-out of receiving SMS messages at any time by texting “STOP” to the number from which you received the message.
- For assistance, text HELP or visit our website at vainstitutefm.com.
- Visit our Privacy Policy for privacy details and these SMS Terms for Terms of Service.
F. Potential Fees for SMS Messaging
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
G. Opt-In Method
You may opt-in to receive SMS messages from Virginia Institute of Family Medicine in the following ways:
- Verbally, during a conversation
- By submitting an online form
- By filling out a paper form
H. Opt-Out Method
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
I. HELP
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us by emailing hello@vifamilymed.org or calling (703) 522-8009.
Additional options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
J. Privacy
We respect your privacy and will only use the information you provide to communicate with you via SMS as outlined above. Your personal data will not be shared with third parties unless required by law or as necessary to deliver the requested service.
K. Modifications
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated revision date. By continuing to engage with our services, you agree to be bound by any changes to these terms.
L. Acknowledgment of Terms
By subscribing to Virginia Institute of Family Medicine messaging service, you acknowledge that you have read and agree to these terms and conditions.